Make knowledge available
In a company, employees receive masses of emails, not to mention phone calls, information material, meeting documents etc - in digital and/or paper form. Only a small amount of this is saved is structured file systems. The majority disappears somewhere within the company's IT. As is often the case, only a fraction of this data is genuinely business-relevant - the challenge is therefore to make these "valuable treasures" available in the right context. Whether the information is needed in a management meeting or in a call centre for professional customer service. User access rights also need to be maintained at all times.
Fabasoft Mindbreeze Cognition enables semantic finding and semantic content analysis. Relevance models, semantic search enquiries and thesauri understand content and makes correlations visible for complex searches.
Existing user access rights are always maintained along with the application context. Actions can be carried out directly within the search results so that a hit can be instantly used as needed.